About Us

Who We Are

Comfortable Living

Welcome to Lotus Serenity Memory Care, a place built on compassion, expertise, and personal experience. Our founder, Albert Nguyen, PharmD, MBA, established Lotus Serenity Memory Care with a heartfelt mission—to provide the kind of care, respect, and dignity every individual living with memory loss deserves.

Our Story

As an inpatient healthcare provider, Albert witnessed firsthand how proper care, understanding, and clinical excellence can transform the lives of individuals with dementia and their families. But this mission is also deeply personal. Inspired by the journey of a beloved grandparent living with dementia, Albert saw the challenges, the moments of confusion, and the need for a nurturing environment that feels like home.

Our Approach

At Lotus Serenity Memory Care, we blend evidence-based memory care with a compassionate, family-centered approach. Our team is dedicated to creating a safe, engaging, and supportive community where residents can thrive—physically, emotionally, and socially. Every program, every meal, and every interaction at Lotus Serenity Memory Care is designed to support the mind, body, and spirit of our residents.

Who We Are

Our Values

Every decision we make is guided by empathy, integrity, and a deep respect for the unique stories of those we serve. We believe that memory care isn’t just about providing support—it’s about honoring a life well lived and continuing that story with warmth and dignity.

Our Promise

Our Promise: To care for your loved ones as we would our own.

Lotus Serenity Memory Care

Mission Statement

“At Lotus Serenity Memory Care, our mission is to provide compassionate, evidence-based care for individuals living with memory challenges. We honor each resident’s unique story and abilities, creating a safe, engaging, and supportive environment that fosters dignity, independence, and quality of life. Partnering closely with families, we combine clinical expertise with genuine empathy to ensure every resident feels valued, understood, and empowered each day.”
Who We Are

Our Philosophy of Care

Welcome to Lotus Serenity Memory Care – Moments of Joy Program

At Lotus Serenity, we believe that every resident deserves to feel valued, respected, and at home. Our team is dedicated to providing compassionate care that meets each person’s unique needs, supports independence, and nurtures the mind, body, and spirit.We focus on creating Moments of Joy every day—through meaningful activities, music, social connections, and personal interactions that bring happiness and purpose. Your choices, preferences, and comfort are important to us, and we work closely with you and your family to ensure your care reflects your life, history, and personality.Our goal is simple: to provide a safe, welcoming environment where you can thrive, feel secure, and enjoy each day with dignity and joy.